Frequently Asked Questions
Choosing a custom closet or storage solution is an exciting step—and it’s normal to have questions along the way. Find answers about pricing, consultations, materials, installation, timelines, showroom visits, and the custom spaces we build.
Don’t see your question? Our team is always happy to help.
Pricing & Estimates
Understand what affects the price of a custom storage project and how to get an estimate for your space.
Pricing depends on the size of your space, the amount of storage you need, and how simple or detailed you want the finished system to be.
Prices can start around $30 for a small, simple closet system, with a $300 minimum order. More elaborate custom systems can be comparable in price to a quality piece of furniture for your home.
Because each project is custom, you have a great deal of control over the final investment.
Yes. Estimates are free. Call or contact the All City Closet team to discuss your project and request an estimate before deciding how you want to move forward.
Size, layout, the amount of shelving and hanging space, accessories, finishes, hardware, cabinetry, and overall design complexity can all affect the final price.
A simple, highly functional system can be kept straightforward, while a more detailed room with additional features can be built accordingly.
The level of detail in a custom system gives you significant control over cost. Letting the team know what matters most to you and what investment you are comfortable with helps keep the conversation focused on the right options for your project.
Design Consultations
Your first conversation is where the project starts taking shape.
Start by calling or contacting All City Closet Co. and telling the team about the space you want to improve.
From there, you can discuss the room, what is not working now, what you want the new system to accomplish, and the options that make sense for your home.
You do not need to have your entire project figured out just to start the conversation.
Because the finished system is custom-built to the actual space, accurate dimensions are an important part of the planning process. The team can explain what information is needed as your project moves forward.
Talk about how you actually use the room. Explain what frustrates you about the current layout, what needs to be easier to reach, what needs more room, and which features matter most.
A custom system should be built around your habits rather than forcing you into a one-size-fits-all layout.
Preparing for Your Appointment
A little thought beforehand can make the design conversation even more useful.
Think about the main problems you want the new space to solve. It can help to make a quick list of your priorities, must-have features, storage frustrations, and anything you wish your current space handled better.
Inspiration photos are helpful if you have them, but they are not required. They can help communicate the look, organization style, colors, or features you are drawn to.
You can also simply explain what you need the room to do better and let the design conversation develop from there.
You do not need to completely tear apart your room simply to begin discussing the project.
As you get closer to measurement or installation, the team can tell you what needs to be moved or cleared for your specific job.
Customization & Design Options
The system is built for the room—not pulled out of a box and forced into it.
Yes. Each system is custom-built for the individual space.
This is not a boxed organizer that you purchase and hope fits. The goal is a professionally built system designed around the actual dimensions and needs of your home.
Yes. Adjustable rods, shelves, and accessories make it possible to change the system as your needs evolve.
That can be especially useful for nursery closets, children’s rooms, teenage bedrooms, offices, or any space that may need to function differently several years from now.
Yes. Custom storage can range from straightforward, practical organization to more elaborate systems with additional cabinetry, accessories, and design details.
The finished project should reflect both what you need from the space and how detailed you want it to be.
Materials & Quality
Good organization only works when the system is built to hold up to everyday life.
Melamine is an engineered wood board finished with a melamine resin coating.
The surface is hard, durable, and more resistant to scratches and stains than a traditional painted wood surface, making it well suited for storage systems that are used every day.
All City Closet Co. has spent decades working with storage products and eliminating inferior options.
Whether the finished organizer is simple or elaborate, the company’s closet systems are built using high-grade melamine chosen for long-term durability and value.
The hard finished surface is designed for practical everyday use and is resistant to staining and scratching. For normal household care, gentle cleaning is generally preferable to harsh or abrasive products.
Project Timelines
Every project is different, but installation does not have to turn your home upside down.
Most of the time, a new closet system can be installed in one day or less.
Experienced installers, specialized tools, and a system designed specifically for the project help keep installation efficient.
Larger projects, multiple rooms, more involved cabinetry, specialized features, site conditions, and the overall scope of the work can affect how long a project takes.
Your project timeline can be discussed once the team understands what you are building.
If you have a particular deadline in mind, it is best to start the conversation as early as possible.
Current design, production, and installation availability can vary, so contact the team for the schedule that applies to your project.
Installation
Professional installation is part of turning the design into a finished, usable space.
The goal is to keep disruption inside your home to a minimum.
Much of the cutting, preparation, and fabrication work is handled in the workshop or mobile workshop rather than turning your room into a construction shop.
The prepared components are installed in the room and fitted to the design created for your space. Final positioning and adjustments are made so the finished system functions as intended.
Removal requirements can vary from one room to another. Bring up existing shelving, cabinetry, rods, or other obstacles during the estimate so the team can explain what should happen before installation and what should be included in the project scope.
Make sure personal belongings are moved out of the immediate work area and that the installers have a clear path into the room.
The team can give you project-specific preparation instructions before the scheduled installation.
Service Areas
All City Closet Co. is rooted in Kennewick and has served homeowners throughout the Tri-Cities for decades.
Yes. All City Closet Co. serves homeowners throughout the Tri-Cities, including Kennewick, Pasco, Richland, and surrounding communities.
If your home or business is outside the immediate Tri-Cities area, contact the team with your location and project details to find out whether your project falls within the current service area.
Showroom Visits
Compare finishes, details, and storage ideas before deciding what feels right for your project.
The showroom is located at:
12509 Wiser Loop
Kennewick, WA 99338
Monday through Friday, the showroom is open from 7:30 AM to 3:30 PM.
Saturday visits are available by appointment, and the showroom is closed on Sunday.
A showroom visit gives you the chance to see materials, finishes, hardware, storage ideas, and craftsmanship in person rather than making every decision from a photograph.
Saturday visits are by appointment. If you want dedicated time to discuss a project during a weekday visit, contacting the team before you arrive is also a good idea.
Let’s Talk About Your Space.
Every home and every project is different. Tell us what isn’t working, what you’d like to change, and what you want your space to become. Our team can help you take the next step.